Sl NoTraining TitleCoverageTentative MonthTarget Participants
1Customer Service: Redefining professionalismInternal customer care (dealing with colleagues and supervisor) we deal with external customer but tends to forget internal customer, Team building and team management within the organization MarchCustomer Service Representatives, Head of Unit & Dept
2Performance Management AuditAuditing of performance managementMarchAuditor
3Code of Ethics, Integrity and Accountability - Driglam NamzhaEthics, Integrity, Accuntability and business professionalismApril to DecAll FSPs employees (batch wise)
4ICT Based Office ManagementBasic Course on Office Management including basic ICT Course.AprilFront Desk, Support Staffs
5ICT for Work EfficiencyWord, PowerPoint, Spreadsheet and Presentation Skills (Behavioral part)AprilFront Desk, Support Staffs
6Business Report Writing SkillsExclusive training on business and official report writingAprilManagers and Heads
7Preventing Sexual Harassment in the WorkplaceSexual harassment – common training programme on sexual harassmentMayALL Employees
8Procurement ManagementProcurement managementMayProcurement Committee Member
9Competency framework development (standard competency framework)Competency framework development (standard competency framework)JulyHR/Adm-Officer
10Digital MarketingDigital marketingJuneMarketing Department
11Corporate Governance for Positive Performance and Business SustainabilityCorporate governance and Compliance ManagementJuneAll Heads
12Performance Management System (PMS)Performance Management System – Professionals who are looking after the PMS – Setting realistic target –qualitative Vs. quantities target, monitoring performance and evaluationJuneHR-Officer
13Coaching skills for managersCoaching and counselling the employees who underperforms, conflict resulationJulyDisciplinary Committee Memeber
14AML and CFTAML and CFTJulyAll Officials
15Fundamentals of Capital Market & InvestmentIntroducing capital market course – basic course on capital market – with external expertsJulyRSEBL, CIB and all FIs - Above officer levels
16Enterprise Risk ManagementRisk Management skills / Enterprise Risk ManagementAugustManagerial Level
17Credit Management and MonitoringCredit appraisal and monitoringAugustCredit Officers
18Life InsuranceLife insurance – (RICBL)AugustRICBL Employees
19Re-InsuranceRe-insuranceAugustGIC-Re Employees
20General InsuranceGeneral insurance (BIL and RICBL)SeptemberBIL/RICBL Employees
21Communication SkillsCommunication skillsSeptemberAll Employees
22IT and Cyber SecurityIT Security and cyber securitySeptemberIT and IS-Officer
23Internal AuditingTraining to internal auditorsSeptemberAuditor
24Leadership for TransformationLeadership and management skillsOctoberAll Heads
25Graphic DesigningMedia /marketing /graphic designingAll Fis
26Data AnalyticsData analytics using Excel and other toolsOctoberAll Fis
27HR Management & AdministrationHuman resource management and administrationOctoberHR/Adm Officer
28Advance ExcelAdvanced excelNovemberAll FIs
29Occupational Health and SafetyOccupational health and safety (depending on different occupational group)NovemberERM Officer
30Loan Monitoring and RecoveryLoan monitoring and recovery strategiesDecemberRecovery Officers
31Consumer Protection RegulationsConsumer protection regulationDecemberAll FIS