The first batch of the Customer Service training programme, specifically tailored for Bhutan Power Cooperation (BPC), successfully concluded on 15/08/2025. Throughout the training, participants engaged in a range of interactive sessions focused on enhancing their customer service competencies. Key topics included effective communication techniques, conflict resolution methods, and best practices for ensuring customer satisfaction. Attendees also shared their personal experiences and challenges, promoting a collaborative learning atmosphere. The programme was designed to equip customer service professionals with the essential skills and knowledge required to provide outstanding service within their organizations.
