| Sl No | Training Title | Broad Topic | Tentative Month | Target Participants |
|---|---|---|---|---|
| 1 | Customer Service: Redefining professionalism | Internal Customer Care (dealing with colleagues and supervisor) - we deal with external customer but tends to forget internal customer, team building and team management within the organization. | March | Customer Service Representatives, Head of Unit & Dept |
| 2 | Performance Management Audit | Auditing of Performance Management | March | Auditor |
| 3 | JA-FITI Programme | Accounting and Finance, Legal and Regulatory for Financial Institutions and Bhutan Financial Sectors. | March | All FSPs |
| 4 | Code of Ethics, Integrity and Accountability - Driglam Namzha | Ethics, Integrity, Accuntability and Business Professionalism | April to Dec | All FSPs Employees (Batch Wise) |
| 5 | ICT Based Office Management | Basic Course on Office Management including basic ICT Course. | April | Front Desk, Support Staffs |
| 6 | ICT for Work Efficiency | Word, PowerPoint, Spreadsheet and Presentation Skills (Behavioral part) | April | Front Desk, Support Staffs |
| 7 | Business Report Writing Skills | Exclusive Training on Business and Official Report Writing | April | Managers and Heads |
| 8 | Preventing Sexual Harassment in the Workplace | Sexual harassment ? Common Training Programme on Sexual Harassment | May | ALL Employees |
| 9 | Procurement Management | Procurement Management | May | Procurement Committee Member |
| 10 | Basic Accounting Course | Fundamental Accounting Principles, Bookkeeping, Concepts, and Procedures. | May | Small Business Owners and Entrepreneurs, Entry-Level Finance and Accounting Professionals, Administrative and Office Staff Handling Financial Transactions and the Local Governments |
| 11 | Competency Framework Development (Standard Competency Framework) | Competency Framework Development (Standard Competency Framework) | July | HR/Adm-Officer |
| 12 | Digital Marketing | Digital Marketing | June | Marketing Department |
| 13 | Corporate Governance for Positive Performance and Business Sustainability | Corporate Governance and Compliance Management | June | All Heads |
| 14 | Performance Management System (PMS) | Performance Management System - Professionals who are looking after the PMS - Setting realistic target -qualitative Vs. quantities target, monitoring performance and evaluation | June | HR-Officer |
| 15 | Coaching Skills for Managers | Coaching and Counselling the Employees who underperforms, conflict resolution | July | Disciplinary Committee Memeber |
| 16 | AML and CFT | AML and CFT | July | All Officials |
| 17 | Fundamentals of Capital Market & Investment | Introducing Capital Market course ? Basic course on Capital Market ? with External Experts | July | RSEBL, CIB and all FIs - Above officer levels |
| 18 | Enterprise Risk Management | Risk Management skills / Enterprise Risk Management | August | Managerial Level |
| 19 | Credit Management and Monitoring | Credit Appraisal and Monitoring | August | Credit Officers |
| 20 | Life Insurance | Life Insurance - (RICBL) | August | RICBL Employees |
| 21 | Re-Insurance | Re-insurance | August | GIC-Re Employees |
| 22 | General Insurance | General Insurance (BIL and RICBL) | September | BIL/RICBL Employees |
| 23 | Communication Skills | Communication Skills | September | All Employees |
| 24 | IT and Cyber Security | IT Security and Cyber Security | September | IT and IS-Officer |
| 25 | Internal Auditing | Training to Internal Auditors | September | Auditor |
| 26 | Leadership for Transformation | Leadership and Management Skills | October | All Heads |
| 27 | Graphic Designing | Media /Marketing /Graphic Designing | All Fis | |
| 28 | Data Analytics | Data Analytics using Excel and Other Tools | October | All Fis |
| 29 | HR Management & Administration | Human Resource Management and Administration | October | HR/Adm Officer |
| 30 | Advance Excel | Advanced Excel | November | All FIs |
| 31 | Occupational Health and Safety | Occupational Health and Safety (Depending on different occupational group) | November | ERM Officer |
| 32 | Loan Monitoring and Recovery | Loan Monitoring and Recovery Strategies | December | Recovery Officers |
| 33 | Consumer Protection Regulations | Consumer Protection Regulation | December | All FIS |
| Sl No | Training Title | Target Participants | Partner Institute | |
| 1 | Generative AI for Finance Professionals | Finance Pefessionals | ||
| 2 | AI Risk Governance for Banking & Insurance Professionals | Banking & Insurance Professionals | ||
| 3 | Preparatory Course for Certified AI Ops Foundation | IT Professionals | ||
| 4 | Machine Learning for Banking & Finance Professional | Banking and Finance Professionals | ||
| 5 | Blockchain for Fintech Leaders & Practitioners | IT Professionals | ||
| 6 | Certified Blockchain Architect: Hyperledger | IT Professionals | ||
| 7 | CyberSecurity Threat Management (CSTM) | IT Professionals | ||
| 8 | Certified Governance of Enterprise IT (CGEIT) | IT Professionals | ||
| 9 | Data Analytics & Business Intelligence Tools | IT Professionals/Finance Professionals | ||
| 10 | Human Centered Design for Fintech & Digital Banking | IT Professionals and Banking Professionals | ||
| 11 | Disciplined Agile Senior Scrum Master (DASSM) | HR/GM/Department Heads and Personnels working with team | ||
| 12 | Certificate in Corporate Governance | Board Directors/Managers and Leaders | Malaysia | |
| 13 | Certificate in Compliance | Board Directors/Managers and Leaders | ||
| 14 | Certificate in Anti-Corruption | Board Directors/Managers and Leaders | ||
| 15 | Strategic Negotiation for Effective Results | Managers and Marketing Professionals | ||
| 16 | Creative Thinking And Problem-Solving Skills | Managers and Leaders | ||
| 17 | Digital Age Mindset: Cultivating Positivity and Growth | Managers and Marketing Professionals | ||
| 18 | Essential Managerial Skills for New Managers | Managers and Leaders | ||
| 19 | Managing for Performance | Department/Division Heads and HR Professionals | ||
| 20 | Develop & Implement Training Needs Analysis | Department/Division Heads and HR Professionals | ||
| 21 | Professional Negotiation Skills for Procurement Professionals | Procurement Professionals | ||
| 22 | 360 Performance Appraisal | HRs and Managers | ||
| 23 | Enhancing Human Resource Management | HRs and Managers | ||
| 24 | Performance Management | HRs and Managers | ||
| 25 | Training and Organizational Needs Analysis | HRs and Managers | ||
| 26 | Corporate Credit Rating Analysis | Banking Professionals | ||
| 27 | Financial Project Management | Finance Professionals | ||
| 28 | Financial Risk Management | Finance Professionals | ||
| 29 | The Business of Treasury: Banking Perspective | Banking Professionals | ||
| 30 | Certified Information Systems Auditor (CISA) | IT Professionals | ||
| 31 | Certified Information Systems Security Professional (CISSP) | IT Professionals | ||
| 32 | Certified IoT Professional (CloTP) | IT Professionals | ||
| 33 | Certified ScrumMaster (CSM) | Professionals required to deal with Projects/Managers and Leaders | ||
| 34 | Cisco Certified Network Associate (CCNA) | IT Professionals | ||
| 35 | IT Project Management | IT Professionals | ||
| 36 | Store/Procurement Management | Procument Professionals | ||
| 37 | Legal Research Skills | Leagal Professionals | ||
| 38 | Certification Programme on Risk-Based Internal Audit | Executives working in or planning to move to internal audit | ||
| 39 | Digital Transformation and Artificial Intelligence Applications in Banking | Middle and senior executives in Banks and Financial | ||
| 40 | Comprehensive Credit Management | Credit Professionals of Banks | ||
| 41 | Business Ethics and Corporate Governance | Business Leaders, Board Directors and Heads | ||
| 42 | Audit & Compliance for Banks | Auditors | ||
| 43 | Preventive Vigilance and Fraud Management | Banking Professionals | ||
| 44 | Digital Transformation, Emerging Technologies and use of Data Analytics in Banking & Finance | IT Professionals | ||